O que existe de novo na ISO 9001?

What's new in the ISO 9001 revision? Conversation with Nigel Croft

• Why ISO is revising ISO 9001
• What the revision process involves
• Who can participate in the process 
• What are the biggest changes so far 
• What the changes mean for users
• What are the next big steps
• When will users have to conform to the 2015 revision.